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Author Topic: installation hangs  (Read 1177 times)
izghitu
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« on: November 10, 2011, 16:25:55 »

I am running latest apache with php 5.2.17 using suphp

When I run the http://www.openwebhost.co.za/urd/install/install.php script and click Start Installation Wizard it keeps loading, waiting and waiting and nothing happens

Am I doing something wrong?

Please advise

Thanks
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spearhead
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« Reply #1 on: November 10, 2011, 18:44:08 »

At which page does in hang?

Cause when I click the link I see the install page and I see you haven't installed all dependencies yet.

Maybe a browser issue? (adblocker, noscript, etc etc)
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izghitu
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« Reply #2 on: November 10, 2011, 19:01:17 »

I am at the 0/6 step:
Installation script (0/6)
This is the installation script.
It will check if PHP is configured correctly, if all required applications are available, if optional applications are available, and will ultimately help you in getting URD up and running.

Pre-install check:
config.php can be written   OK
Smarty cache directory can be written to   OK

Start Installation Wizard

When I clock the start installation wizard nothing happens, it just hangs
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spearhead
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« Reply #3 on: November 10, 2011, 22:32:31 »

That is weird since when I go to this site I get to page 1/6 without any trouble:
http://www.openwebhost.co.za/urd/install/install.php

Which browser do you use?
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izghitu
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« Reply #4 on: November 10, 2011, 22:33:06 »

I use latest firefox 8
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izghitu
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« Reply #5 on: November 10, 2011, 22:34:07 »

just tried ie 9 and it hangs the same way
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izghitu
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« Reply #6 on: November 10, 2011, 22:35:39 »

tried chrome on another pc and get the same results
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spearhead
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« Reply #7 on: November 10, 2011, 22:53:30 »

is there anything in the apache log? Coz from here it seems to work only in FF not in chrome, konqueror or opera, but for FF only in my current profile. A local installer here is working just fine.

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spearhead
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« Reply #8 on: November 10, 2011, 22:55:32 »

It seems to have something to do with cookies (php session cookies I presume). As soon as I block those it works, enabling them it doesn't.
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izghitu
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« Reply #9 on: November 10, 2011, 22:56:23 »

and how do I fix the cookies thing?
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spearhead
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« Reply #10 on: November 10, 2011, 23:04:09 »

probably a configuration issue of the webserver or of php. But it may be many things

please look at the apache error log or any php.log under /var/log

also check the php.ini file
It should have some settings like these:
session.save_handler = files
session.save_path = "/var/www/sessions"
session.use_cookies = 1

Or post the output of:
Code:
php -r 'phpinfo();' |grep session
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izghitu
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« Reply #11 on: November 10, 2011, 23:11:45 »

the session.save_path is set to /tmp and is writable, can you please tell me how to disable the cookies in ff so I can just complete the install and maybe it will work fine with cookies after that?
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spearhead
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« Reply #12 on: November 10, 2011, 23:17:50 »

I use an add on for that called cookie monster. It works mostly like noscript does for javascript

alternatively there is a setting in ff under preferences / privacy / accept cookies from sites
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